# 4. Training

##### **Training mainly comprises videos and documentation, supplemented by live sessions via Zoom.**

**Written and other online resources**

- This guide for Back Office Volunteers [BOVs] and Police Station Support Coordinators [PSSCs]
- <a href="https://docs.google.com/document/d/1Ne7dbLPvuFG58NgOg9Y0zJZXTuRqmd80X2enpmo7tF8/" target="_blank">Custody Call guidelines (for BOVs)</a>
- <a href="https://docs.google.com/document/d/1dNT3O3VTfemYQFRfEP94hfSVyy9q2e8E/edit?usp=sharing&ouid=101865028042638833524&rtpof=true&sd=true" target="_blank">Custody call summary/script (for BOVs)</a>
- <a href="https://cloud.extinctionrebellion.uk/s/jSMA7mkjjGLrww8" target="_blank">3CX guidelines</a>
- ArrestWatch playground (Further information in the <a href="https://rebeltoolkit.extinctionrebellion.uk/link/833#bkmrk-page-title" target="_blank">Arrest Watch</a> section:)
	- <a href="https://playground.arrestwatch.info" target="_blank">Arrest report</a>
	- <a href="https://playground.arrestwatch.info/pss" target="_blank">Release report</a>
	- <a href="https://backoffice.playground.arrestwatch.info" target="_blank">Back Office</a> 
<p>

**Training videos**
  
- <a href="https://www.youtube.com/watch?v=PE0xk8zAFNc" target="_blank">BO overview</a>
- <a href="https://youtu.be/eckKCBdrdE4" target="_blank"> Back Office Volunteer</a> (covers use of ArrestWatch, custody calls, typical calls) This video was made in 2020, see <a href="https://docs.google.com/document/d/1PR7uqV8kEhAUL1CDrNOpRONZXAbsgNQ8PBAqrAikRNg" target="_blank">these notes</a> for changes.
- <a href="https://www.youtube.com/watch?v=6xoGjSJZV-g&list=PL_VBN7szAcJAHaUkvNUpownbofS2pNlmP&index=9" target="_blank">Custody calls</a>
- <a href="https://www.youtube.com/watch?v=FZNqnrKfkYg&list=PL_VBN7szAcJAHaUkvNUpownbofS2pNlmP&index=1" target="_blank">3CX</a>
- <a href="https://www.youtube.com/watch?v=VBcLc-xB71w" target="_blank">PSSC</a> (Police Station Support Coordinator)
- Police Station Supporter (PSS):  two versions <a href="https://www.youtube.com/watch?v=_2IdBymn_hA" target="_blank">Short version</a> and <a href=" https://www.youtube.com/watch?v=0t8TnjLJ-08" target="_blank">long version</a>
- Witnessing an arrest: two versions.  Although made time ago, these videos remain largely up to date; the upgraded BO phone system [3CX] can deal with multiple calls and we prefer custody calls to be made to BO.  
(a) <a href="https://www.youtube.com/watch?v=wKqLWUsL81s" target="_blank">short version</a>  
(b) <a href="https://vimeo.com/361394459" target="_blank">long version</a> Password: ProsecutePolluters

**Live Training**

Live training sessions, via Zoom, are provided in advance of mass actions.  These will be publicised widely via the [Movement Broadcast](https://t.me/MovementBroadcast).

Live sessions may include:
- Supplementary sessions to the documents and videos, including a focus on the two main roles and with an opportunity to ask questions.
- Custody Call training: optional session, to ensure competence in handling a call.  
- 3CX training