Avoid jargon Use simple, positive language Do say: Selected like a jury and then sorted to reflect the population Don't say: Sortition/stratified sampling Do say: A group of people that reflects the diversity of our society Don't say: Demographically representative Do say: Informed conversation / honest conversation / finding common ground / listening to each other / learning from each other / working through differences Don't say: Discussion / deliberation / debate / consultation Do say: Brave / courageous (decisions) Don't say: Radical