# Getting Tech Support

#### What can I ask and where?

All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides.

Join a **Zoom drop-in** for questions and support:

- **Hub specific** Mondays 16:00-17.00 on the [Big Blue Button link](https://meet2.organise.earth/rooms/vps-qrp-dy8-m2m/join) and here are the [Big Blue Button Basics](https://rebeltoolkit.extinctionrebellion.uk/link/1070#bkmrk-page-title) on how to use it
- **General Tech** (quick questions) Tuesdays 18:00-18:30 [Zoom link](https://us02web.zoom.us/j/89528558324?pwd=R0JWZUovZk8zUy9RMXRjZGFGTmJaUT09)
- **General Tech** (deeper dive) Thursdays 18:30-19:30 [Zoom link](https://us02web.zoom.us/j/89528558324?pwd=R0JWZUovZk8zUy9RMXRjZGFGTmJaUT09)
<br>For Tues and Thurs: Meeting ID: 895 2855 8324 Passcode: 278766


If you are a Mattermost user you can message and post your questions in the channels listed below, **otherwise** email [tech@rebellion.earth](mailto:tech@rebellion.earth) and your query will be relayed to the appropriate team.

 - For help with **The Hub**, **UK Cloud**, **UK Forums** or **Mattermost** go to the [Hub Help Desk](https://organise.earth/uk/channels/hub-help-desk) channel.
- If your query relates to **Action Network** contact the <a href="https://organise.earth/uk/channels/datareception" target="_blank" rel="noopener noreferrer">Action Network Data Team Reception</a>.
- [Support and guidance](https://rebeltoolkit.extinctionrebellion.uk/books/recruitment-and-onboarding/page/volunteer-website) for the **Volunteer Website.**
- For the **Movement Calendar/map**, [find guidance here](https://rebeltoolkit.extinctionrebellion.uk/books/other-online-tech-tools/chapter/movement-calendar-and-events-map) or <a href="https://organise.earth/uk/channels/movcalreception" target="_blank" rel="noopener noreferrer">ask a question here</a>.
- [Support and guidance](https://rebeltoolkit.extinctionrebellion.uk/books/other-online-tech-tools/page/local-group-map) **Local Group map**.
- **GDPR** [guidance and support](https://rebeltoolkit.extinctionrebellion.uk/books/intro-to-technical-and-data-services/page/gdpr-and-personal-data).
- Applying for an **extinctionrebellion.uk** email - [find guidance here](https://rebeltoolkit.extinctionrebellion.uk/books/other-online-tech-tools/chapter/applying-for-and-using-extinctionrebellionuk-email-accounts)
- <a href="https://organise.earth/uk/channels/gdprreception" target="_blank" rel="noopener noreferrer">Mattemost reception</a> for questions about the **CRM (customer relationship management)** database. 
- **UK Vault** (bitwarden password manager) [guidance and support](https://rebeltoolkit.extinctionrebellion.uk/books/other-online-tech-tools/page/the-vault)
- For all **other technical enquiries** go to [Tech Reception](https://organise.earth/uk/channels/tech-reception).