Behaviour and Good Practice

General responsibilities of Group Admins

The Hub


UK Forums

UK Cloud

Discussion moderation

If you find any post that strays from the accepted guidelines, above, it's up to you to feed back your concerns directly with the originator of the post. If you do, then you should be sensitive with any language, but, as our regenerative statement says: "we have cultures of respect and listening, in which people deal with conflicts when they arise, feeding back quickly and talking about disagreements and issues without blaming and shaming."

If you find a post that needs moderation, reply directly to it and explain why you find it unacceptable and suggest, to the poster, a potentially more acceptable way of making their point, if that is possible. If the post requires removal, then remove it but you are strongly advised to leave an explanation of why you felt removal was necessary.

If you need extra support, please reach out to other admins via the Hub Group Admins Mattermost channel. In extremely difficult cases, you may want ot reach out to the Transformative Conflict team via their email:

Revision #19
Created 3 March 2021 18:07:58 by Connor W
Updated 5 March 2024 18:09:52 by Emma