Avoid jargon
Use simple, positive language
Do say: Selected like a jury and then sorted to reflect the population
Don't say: Sortition/stratified sampling
Do say: A group of people that reflects the diversity of our society
Don't say : Demographically representative
Do say: Informed conversation / honest conversation / finding common ground / listening to each other / learning from each other / working through differences
Don't say: Discussion / deliberation / debate / consultation
Do say: Brave / courageous (decisions)
Don't say : Radical