IOS Feedback and Learning

This survey allows you to give feedback on the Insure Our Survival week of action and then, once collated, the results, analysis and reflections will also be posted on this page.

Take the IOS FEEDBACK SURVEY now (or after your local action is complete!)

Feedback

The survey above is intended for:

• individuals
• teams/circles/affinity groups/local groups
• people who attended an action
• people who didn't attend an action (we are keen to understand reasons why people couldn't/didn't attend)
• people who took digital actions from home

Analysis

Feedback is anonymised and then reviewed by a small team to ensure it doesn't identify individuals unneccesarily. Personal feedback about individuals is handled privately and removed from the analysis and reporting.

Various tools are used to extract common themes from the large volume of individual feedback we typically receive after major events. Both the summary of feedback themes and the individual anonymised responses are made available for circles/teams to review and reflect on.

All constructive feedback is welcome and the results will be collated and analysed. The summary will then be published here on the Rebel Toolkit in a similar way to the Upgrade Democracy feedback.

Deadlines

There are no hard deadlines for this survey - but collation of initial individual responses will be done on Monday 11th November. The responses from Upgrade Democracy mostly came in very soon after the action and it's very useful to start collating information early.

If some circles/teams have debriefs at a later time than this - it can actually be helpful for that process to have a timely summary of the individual feedback survey responses to drawn upon.

Learning

The second stage of this process is for UK circles in particular (or anyone else) to review the feedback and find some insight and learning that will help with future actions or future work supporting actions.

Again, there are no hard deadlines for this stage. Whilst some teams meet frequently and have relatively short learning cycles, others may take longer to reflect on the feedback and the wider learning for XR overall. Some Action Support teams use the immediate feedback from one day's action to improve support for subsequent days for example.

Ultimately, circles/teams are responsible for deciding where they are focusing their improvement efforts. The expectation is that circles/teams will want to be transparent with these plans.

The outputs from this stage of the process will also be made public on this page.

---

Results

These charts are updated regularly (it's a manual process analysing the feedback report)

Analysis

With the number of responses received, this has requiored the use of AI tools to extract common themes.

Digital Roses

1. Social Media Engagement: There is a strong emphasis on sharing content through social media platforms like Facebook, Instagram, and Twitter. Participants found it easy to share videos, events, and messages, indicating that social media is a key tool for outreach and engagement.

2. Clear Communication: Many comments highlight the importance of clear messaging and instructions. Participants appreciated well-communicated actions and the advance notice provided for events and activities.

3. Accessibility of Actions: The ease of participating in actions, whether online or offline, is a recurring theme. Many individuals noted that the actions were straightforward and accessible, which encouraged their involvement.

4. Support and Resources: The availability of support sessions (like Zoom calls) for those less confident in taking action was positively received. This indicates a community-oriented approach to activism, where support is provided to empower individuals.

5. Diverse Activities: Participants engaged in a variety of activities, including signing petitions, writing to MPs, leaving reviews, and participating in social media campaigns. This diversity allowed individuals to choose actions that suited their preferences and capabilities.

6. Impact of Digital Tools: The use of digital tools and platforms for activism was noted, with many participants expressing that they could still contribute despite not being able to attend physical events. This highlights the role of technology in modern activism.

7. Personal Experiences and Limitations: Some participants shared their personal limitations (e.g., health issues, last-minute responsibilities) that affected their ability to engage fully, yet they still found ways to contribute, showcasing resilience and adaptability.

8. Targeted Campaigns: There was appreciation for targeted campaigns that focus on specific industries (like the insurance and fossil fuel industries), suggesting that strategic targeting can be effective in advocacy efforts.

Digital Thorns

1. Communication Barriers: Many individuals expressed difficulties in communication due to lack of access to necessary tools (e.g., English SIM card for phoning, WhatsApp issues). This highlights the importance of reliable communication channels in organizing and participating in actions.

2. Social Media Challenges: There is a recurring theme of frustration with social media platforms. Users found them complicated, overwhelming, and sometimes ineffective for engagement. This includes issues with spamming, account restrictions, and the complexity of managing multiple platforms.

3. Public Perception and Personal Image: Concerns about how one's political views might affect personal relationships were noted. Some individuals preferred to keep their political discussions separate from their personal social media to avoid alienating friends.

4. Technical Difficulties: A significant number of participants reported feeling overwhelmed by technology and digital tools. This includes difficulties with understanding formats, using apps, and engaging with online actions, suggesting a need for more user-friendly resources.

5. Isolation in Participation: Feelings of isolation were expressed, particularly when individuals attended events alone or felt unsupported by their social circles. This indicates a need for better community building and support systems.

6. Need for Simplified Resources: There is a clear demand for simplified, accessible resources for those who are not tech-savvy. Suggestions included creating basic guides or hand-held attachments to help individuals engage more effectively.

7. Frustration with Action Outcomes: Some participants felt that their efforts did not lead to significant outcomes or that actions were not impactful, leading to a sense of disillusionment.

Digital Buds

1. Engagement and Communication: There is a strong emphasis on the need for better communication and engagement strategies, such as having more tables with leaflets for discussions, and utilizing digital platforms like Zoom and email to reach out to participants.

2. Digital Options: The importance of maintaining digital options to complement physical actions is highlighted, suggesting a hybrid approach to activism.

3. Targeted Actions: Suggestions for targeted actions, such as emailing specific companies or politicians, indicate a desire for more focused advocacy efforts.

4. Visibility and Awareness: The need for visibility in activism is mentioned, along with the idea of using television dramas to raise awareness about environmental issues, making them more relatable to the public.

5. Community Building: There is a desire for community connection, with mentions of wanting to meet like-minded individuals and share inspiration.

6. Regular Updates: The call for regular updates and insights suggests that keeping the community informed is crucial for maintaining engagement and respect for the organizations involved.

7. Response to Political Climate: The data reflects a concern about the political climate, particularly regarding the rise of far-right movements, and a call to redouble efforts in activism in response to these challenges.

8. Planning and Organization: There is a need for better planning of digital actions, allowing participants to prepare and engage more effectively.