New Applicants - a Warm Contact!

• Read the application
• If they sound right for the role (time commitment, availability, skills, accessibility requirements etc)
  • It’s key to contact them within 24 hours of their application and wherever possible, by phone
  • After 24 hours they’ll start to ‘cool’ which makes onboarding harder
  • A warm human voice is always better than written communication

The initial call can be along the lines of:
"Thanks very much for applying, do you have 5 minutes now or when would be a better time to call?"

• Template email :
  • Thanks for signing up
  • New joiners book (*check name of this) - don't send to existing rebels
  • How best to keep in touch (give them options that suit you)
  • Volunteer Agreement
    
    
• If you hear nothing back, consider sending a second email after a week. If no luck, click thumbs down.
• If you hear back from them and are happy to move forward - click thumbs up on the Volunteer website site.
• The thumbs up/down buttons send out automated emails informing applicants whether or not they are on the waiting list or have the role or not.
• It also informs Integrator Support how well a team is doing with recruitment.