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Personas & types of responses to the crisis

People you may meet and people you may be

No two people are the same, but we can define broad groups of people who comment negatively about XR on social media, and look at their motivations andso howwe tocan best deal with each in a positive and productive way.

• Edgelord. Contrary people, troublemakers, winders uppers. Their ambition is to provoke reaction. This person uses both sides' talking points. Debating an Edgelord seems pointless BUT it’s still worth keeping them busy. Time spent arguing means no harm elsewhere. Ideally via direct message to keep toxic discussion away from everyone else.

• Tabloid Talking-Point Talker. This person is absorbed in talking points against XR or climate change. It’s easy to get sucked into an argument throwing cliches at each other. Surprise them: listen. Ask questions about why they feel the way they do instead of trying to win logically. Nobody (except maybe a well trained scientist) ever changed their mind because of a logical argument. Find common points and be sympathetic to their concerns. They may be a future ally.

• Hypocrite Hunter. This person will find a way in which the environmentalist is flawed and use that as an excuse to dismiss their message. This may well be a sign of an underlying sense of shame or guilt. They find flaws in the halos of people taking action to excuse themselves for doing nothing.

• Nihilist / Climate black-pilled. This person is dealing with the truth about the climate crisis with fatalism. They ask why bother, it’s too late already what about CHINA? And is humanity dying out even such a bad thing?

Click to read a rebel's comment.experience...

I felt like this until seeing XR actually start to shift public opinion. 100 years ago women couldn’t vote and “right thinking” people thought that was a good thing. There’s still a huge range of possible futures, and it’s worth fighting now to avoid the worst case scenarios. We can slow the speed at which the ship sinksis sinking and buy future generations time to act.
If you don’t like what humans are doing, hopefully we can agree that it’s still not good for billions to have their lives cut short by war or food or water shortages.



• The Keyboard Warrior. This person is on a mission to discredit XR or climate change science. They Cut-cut-paste the same long statement again in many threads. They might even be, in rare cases, paid opposition. They are not worth engaging directly, but may give an opportunity for XR members to look good in responding. Remember that you are not just responding to the comment but for the benefit of other people reading the thread.

• Single Issue Soldier. This person only cares about one thread of the broad climate and environmental issues and want XR to focus on that over everything else. They are tricky as they are potential allies but need to respect XR’s mission and principles. Eg.Examples Chemof issues on which these individuals may focus are: chem Trails, 5G rollout, animal rights, over-population or conspiracy theories.

• The Contrarian. This person has a knee-jerk disbelief in climate science because it is becoming accepted by the mainstream. This person is similar to the talkingTabloid pointTalking Point person, however they are unlikely to be convinced by quoting facts and figures. It may be useful to others watching to counter their misinformation, but resist getting sucked in.

• Concerned Citizen. This person has honest questions or concerns about how XR operates. Very much a possible future ally or even activist if handled well. XR is still a relatively new movement and many people still haven’t made up their minds what to make of it.

How people emotionally process the climate crisis

In many ways the way people react to the crisis are similar to how people cope with change or grief. Realising this can help you have empathy (understanding how they feel) and compassion (wanting to help them with their suffering) for some of the toxic ways people talk to and about us. These help explain some of the personas described above.

• Denial - it’s comforting to decide it’s not real and so no change is required.

• Anger - blame the messenger and other countries (what about CHIIIINA?)

• Bargaining - technology will fix things, I don’t need to change or worry

• Despair - it’s already too late so there’s no point caring about it or changing

When dealing with toxic people you can try to think more like a grief counsellor than a preacher. Nobody enjoys being told they are part of the problem and need to change.

There’s lots of articles online about grief [1, 2] and dealing with change in business [1, 2],- you may get inspiration from them.

General Criticisms of XR and possible responses

Here's a bunch of the usual things people commonly say and some ideas for coping with each. Please suggest more, and better ideas for how to respond. Responding with personal experience can be helpful too e.g. your own motivations for taking part in XR or your personal fears about the future that aren’t listed here.

Please don’t feel constrained by what’s suggested below - they are just ideas and things that have worked for other rebels.

bingo.png Overall one of the most powerful responses to “I don’t agree with your methods” or “you are all hypocrites” is to ask for advice. “What would you do differently” can seriously change a conversation thread for the better, and to see things from our perspective without feeling attacked. It can be a way to explain citizen’s assemblies and sometimes we might even get new ideas!

Most importantly, please don’t cut and paste the same response again and again into social media as it makes us look bad and makes you look like the troll.

bingo.png

Negative comments on XR / Rebels / Greta

This section gathers together some ideas for resonding to regular negative comments. As ever, never copy and paste.

Unwashed hippies...
Unwashed hippies

We're all sorts of people - including scruffy anarchists. but we're also:<BR> XR GrandparentsGrandparents: https://www.facebook.com/XRGrandparents<BR> XR YouthYouth: https://www.facebook.com/XRYouth/<BR> XR DoctorsDoctors: https://www.doctorsforxr.com/<BR> XR LawyersLawyers: https://www.lawyersforxr.com/<BR> XR FarmersFarmers: https://twitter.com/XRFarmers<BR> XR JewsJews: https://www.xrjews.org.uk/<BR> XR BuddhistsBuddhists: http://xrbuddhists.com/

Some of us dress smart, some dress “scruffy”, some turn up in scrubs, some in costumes. Some work flexible hours, some are unemployed, some use their annual leave to be able to come.

We’re a real mixed bag!

We really do have plenty of alternative looking people which isn't always good optics, but they are the most visible and keen.

Don’t judge a book by its cover

You want people to ignore the demand for a future in which people and other life on Earth can survive because you don’t like the outfits of some of the people in a protest?

Sure, there’s a few hippy types, but there’s also a surprising number of scientists and doctors.

Can you tell which of those hippies is the surgeon, ex-policeman, head-teacher, re, psychologist, mother, designer, musician, nurse, engineer, lorry driver, scientist?


Jobless...
I'veUse beenfeal followinglife upexamples suchof commentspeople towho sayyou myknow coworkerhave used up muchlots of histheir annual leave forto thecome Aprilto protest.actions and protests.

I have a good job doing XYZ.

Many of the XR supporters work, either part-time or full-time, donating their spare time to help raise awareness and engage with people

Sure there are homeless and jobless people in XR, but there’s also lawyers, doctors, plumbers and single mums. Most of the people at the protest are using up their leave instead of having a holiday.

Use this as an excuse to tell something about the humans of XR; "That’s what I thought initially, but it turns out lots of members are parents and Grandparents. I met one couple who’d just had their first baby and they told me that it was the moment that they realised they really wanted grandchildren that they felt they had to take things seriously and make sure those future grandchildren had a good world to be born into."

Many people in XR are employed full time, they’re using their annual leave to fight for a cause they believe in. (Almost) everyone in the UK is entitled to paid time off, what we do with it is up to us.

XR is broadly a cross-section of pretty much any community; a mix of professions and trades, and of course some people may not currently be employed. Everyone volunteers their time to support XR, a cause that they believe in.
You're all naive unrealistic kids -- people saying the XR approach won't work It's easy to show it does BUT...

It's better to treat these comments in good faith and ask them for suggestions, as they implicitly are agreeing with the problem existing but not the solution

There have been many experiments conducted with regards to social norms, and people sitting down and standing up - its about people’s perceptions of what is normal.

Things start small and grow. The climate strikes started with one teenage girl bunking off school on Fridays because she took her future seriously… now we’re seeing millions of people getting involved world wide.

Send them a link to this lovely video: https://www.youtube.com/watch?v=fW8amMCVAJQ

150 years ago it would have been hard to imagine women, in the UK, getting the vote.

It’s already working, massive changes have happened since XR was formed in 2018!

Despite people saying it wouldn’t: https://www.theguardian.com/commentisfree/2019/apr/19/extinction-rebellion-climate-change-protests-london
XR are kids Young people have got the most to lose, but they're supported by middle aged peeps too and there's plenty of retired people lending a hand too

Young people today are constantly told to get off their phones, get involved in the world - do something. This is them doing something.

Many retired people at our protests who want to do right by their grandchildren.
XR are a minority trying to bully the majority

There isn’t a clear binary between people who are concerned about the climate emergency and those who are not so it might be best to try and shift the debate from ‘majority’ vs ‘minority’ framings. (Polls show that a majority of people in the UK believe that we are in a climate emergency AND that a majority believe the government is not doing enough about it (https://www.theguardian.com/environment/2019/sep/18/climate-crisis-seen-as-most-important-issue-by-public-poll-shows). So you could technically claim that we are representing the majority! But it is unlikely most people are as far along in their journey of accepting the climate emergency as XR members.)

This isn’t ideological. This isn’t about religion or beliefs or preference. It’s about self survival. We need to acknowledge the crisis we’re in and work together to make solutions. That will take everybody.

It's OK to shout fire in a crowded theatre if you notice the theatre is currently on fire!

We’re trying to get the government to understand how serious the situation is, and trying to propose ways for the citizens to have more influence over the political class rather than less.

Greta Thunberg is not neurotypical and therefore mentally ill and nobody should listen to what she says. Also she's being controlled by adults

Many influential thinkers are “on the spectrum”, people with aspergers react differently to information. Sometimes our world can overload them because they find it harder to filter, but it’s not an illness, it’s more like a different computer operating system that has strengths and weaknesses.

Her message is simple “Listen to the overwhelming and urgent scientific consensus before it’s too late”? Which sounds more sane that most politicians.

XR are anarchists

XR isn't an anarchist movement, but they do aim to disrupt our way of life. To change our system of politics with the introduction of Citizens Assemblies and to change our economy by investing in technology of the future, not the past.

XR are criminals

Breaking the law isn’t always amoral - unless perhaps it is our own government not adhering to their own laws, such as being accused by the High Court of failing to implement its own commitments of their own Climate Change Act and have systematically broken laws on air pollution limits.

So were the suffragettes/Rosa Parks/Gandhi, whom history now exhaults as heroes and role models of civil disobedience movements

  • All initiated successful non violent protests
  • However, be careful as from some people’s perspective they were fighting for their own rights which is slightly different.
  • If appropriate, it may be worth pointing out that we are fighting for our rights of survival with the weight of science behind us.

Sadly, breaking the rules is sometimes the only way to get people to pay attention.

Many XR campaigners have tried legal methods such as writing to MPs, ‘awareness raising’, changing our own consumer behaviour, demonstrating, etc. Traditional approaches haven't worked.

The climate is already changing rapidly. Radical action, including peacefully breaking the law, is a proportionate response to the climate emergency. Civil disobedience forces lawmakers to into a difficult dilemma of choosing crackdown, or addressing the issues most of us are concerned about. This is what we are trying to achieve.

XR cost the taxpayer/economy money

This is true, but the costs of not preparing and mitigating for climate change will be staggering, so it’s an investment that will pay off.

Do you know we already have climate refugees in the UK? Fairbourne in Wales are the first 1,000 whose village is now decommissioned. This story is set to be repeated.

We are already seeing millions displaced around the world, most recently in Pakistan. The UK is contributing to global funds in an attempt to help the global south mitigate impacts, because the Government knows climate migrants will come here, costing taxpayers more in the long run.

XR are dumb people

XR have a huge mixture of people from kids to people in their 80s and even older. More importantly, many are engineers, doctors and scientists, social workers, lawyers, even ex-police officers. There’s also a lot of parents who believe what the science suggests is likely to happen if we don’t change how we do things. If you are talking about our methods, that’s something else…

XR are hypocrites because flying/train/car/water bottles/meat

You're right. It's really tough. Personally I've been trying to shift to one or two animal-product-free days a week. That way I don't need to worry about it so much. I'm trying to think about red meat as a treat not a basic. Individual actions don't matter BUT it's valuable to act like you take it seriously.

Trying to use the phrase "animal-free diet" or similar as I find many people (me included) have had very negative experiences in the past with aggressively evangelical vegans.

It says a lot about the day and age that we live in, that we feel like we cannot go without cars - this is partially because our public transport is not good enough to support the population, and partly because a lot of adults living now, do not remember what it was like before cars became commonly affordable and we are lazy. Overall though, it’s about balance and reducing as much as possible. The benefits of getting a bike and using it are phenomenal. Walking the kids to school may take longer but it's healthier both for the adults and the children.

None of us are perfect, but I don’t know anyone in XR who isn’t trying to do better. Sadly, the society we live in forces impossible choices, which is why we need things to shift on a bigger scale. We can only do so much as individuals…

Most people have already made the individual changes they're able to - within their financial and social means. We've been making individual change for 30 years, but the government and big business haven't been pulling their weight. It's too easy for a government to set far off targets for another government to actually deal with, and that's all they've been doing.

I know climate change is important but … XR have caused me to be late for work

First empathise rather than trivialise: I’m sorry to hear that. None of us take the disruption we cause lightly.

Our choice of methods is based on academic research showing how effective non-violent direct action has been in the past. The US civil rights movement, Gandhi’s non violence, suffragettes…

XR has come about after decades of scientists and campaigners raising concerns about the effects of human activity on the climate. The legal, not-disruptive methods haven’t worked so it is time for more radical activism (this is also a good time to point out if you’ve personally taken part in legal environmental activism).

XR Drink/Smoke/Do Drugs

XR is staunchly drug and alcohol free at their protests. That doesn't mean none of us drink or smoke, but it's strongly discouraged during actions. That also doesn't mean that people (Whether involved in XR or not) don't disregard that view. But for the most part, it's a pretty sober place.

I know climate change is important but … what about if an ambulance can’t get through. Someone could die!

When planning road blockades, making sure emergency services can get through is always part of the process; this is our “blue light” process.

It might seem surprising but we liaise with the police and other emergency services, both before and during actions, to try to make them as safe as possible.

A lot of planning and careful thought generally goes into choosing appropriate sites and making the whole action as safe as possible for ourselves and the public.

We are fully committed to being a non-violent movement. The aim is to be disruptive, not to cause anyone to get hurt.

I’ve been campaigning for years and non-violence doesn’t work. We’ve got to take on the state and the police and smash the system. Fighting is the only way to get change - look at the French yellow jackets.

XR is committed to non-violent actions. Engaging in violence will simply alienate the general public and undermine the cause and the message. That tactic has been proven in research to be less successful than nonviolent direct action movements.

We are an inclusive organisation. We have people who are young, old and disabled. Violent action is off-putting to more vulnerable groups.

A core principle is to work with the police to ensure everyone’s safety, whilst recognising that they are employed to maintain the status quo., and that not all people get the same treatment by police. The police do not need a reason to not follow procedure and giving them an excuse to be heavy handed helps none of us.

There are many other examples in history of non-violent protest being successful (suffragettes, etc). The key to this is having the numbers to support the movement. Small protest groups can be dealt with harshly, and with few repercussions. Large groups of protesters, drawn from all aspects of society, protesting non-violently makes it harder for that to happen as there is far more accountability.

By communicating clearly and non-violently, our message is easier to hear and respect, and is consequently spread further. We aim to build a mass movement, not to alienate unnecessarily. This is how movements become successful, by demonstrating we have the moral high ground. The government’s own Office of National Statistics says two thirds of adults in the UK already are concerned about climate change; we need them to become activists too to change the system.

It’s a zombie death cult and everyone’s brain-washed

XR is constituted from people of all different backgrounds and beliefs, including doctors, scientists, lawyers, and a variety of religious groups. What we have in common is our desire to try to focus the Government on taking the climate crisis seriously and setting up a Citizen’s Assembly. There are many things that we’d all disagree on amongst ourselves, but that’s the point of the Citizen’s Assembly, a truer form of Democracy that allows us to discuss, learn and decide on actions and policies. Everyone is free to express their opinions as long as it’s done with respect.