Getting Tech Support
What can I ask and where?
All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides.
Join a Zoom drop-in for questions and support
- Hub specific: Mondays 16:00-17:00 Zoom link | Passcode 854386
- General Tech [quick questions]: Tuesdays 18:00-18:30 Zoom link
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General Tech [deeper dive]: Thursdays 18:30-19:30 Zoom link
For Tues and Thurs: Meeting ID: 895 2855 8324 Passcode: 278766
If you are a Mattermost user you can ask questions in the channels listed below, otherwise email tech@rebellion.earth and your query will be relayed to the appropriate team.
- For help with The Hub, UK Cloud or UK Forums go to the Hub Help Desk channel.
- If your query relates to Action Network contact the Action Network Data Team Reception.
- For other technical enquiries go to Tech Reception
The XRUK Digital team provide maintenance and support for Thethe Hub, UK Cloud, UK Forums and Mattermost, Action Network email lists,Network, GDPR and& security, volunteerVolunteer website,Website, bespoke CRM design, extinctionrebellion.uk email accounts, UK Vault [Bitwarden password vaults,manager], movementEvents / Movement calendar, actionsEvents / Actions map and localLocal groupGroup map.