Getting Tech Support

What can I ask and where?

All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides.

Join a Zoom drop-in for questions and support:

• Hub specific Mondays 16:00-17.00 on the Big Blue Button link and here are the Big Blue Button Basics on how to use it
• General Tech (quick questions) Tuesdays 18:00-18:30 Zoom link
• General Tech (deeper dive) Thursdays 18:30-19:30 Zoom link
  For Tues and Thurs: Meeting ID: 895 2855 8324 Passcode: 278766

If you are a Mattermost user you can message and post your questions in the channels listed below, otherwise email tech@rebellion.earth and your query will be relayed to the appropriate team.

• For help with The Hub, UK Cloud, UK Forums or Mattermost go to the Hub Help Desk channel.
• If your query relates to Action Network contact the Action Network Data Team Reception.
• Support and guidance for the Volunteer Website.
• For the Movement Calendar/map, find guidance here or ask a question here.
• Support and guidance Local Group map.
• GDPR guidance and support.
• Applying for an extinctionrebellion.uk email - find guidance here
• Mattemost reception for questions about the CRM (customer relationship management) database.
• UK Vault (bitwarden password manager) guidance and support
• For all other technical enquiries go to Tech Reception.