Getting Tech Support
What can I ask and where?
All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides.
Join a Zoom drop-in for questions and support
- Hub specific: Mondays 16:00-17:00 Zoom link | Passcode 854386
- General Tech [quick questions]: Tuesdays 18:00-18:30 Zoom link
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General Tech [deeper dive]: Thursdays 18:30-19:30 Zoom link
For Tues and Thurs: Meeting ID: 895 2855 8324 Passcode: 278766
If you are a Mattermost user you can ask questions in the channels listed below, otherwise email tech@rebellion.earth and your query will be relayed to the appropriate team.
- For help with The Hub, UK Cloud or UK Forums go to the Hub Help Desk channel.
- If your query relates to Action Network contact the Action Network Data Team Reception.
- For other technical enquiries go to Tech Reception
The XRUK Digital team provide maintenance and support for:
- The Hub
- UK Cloud
- UK Forums
- Mattermost
- Action Network
- GDPR & security
- Volunteer Website
- CRM
- extinctionrebellion.uk email accounts
- UK Vault [Bitwarden password manager]
- Events / Movement calendar
- Events / Actions map
- Local Group map.