Getting Tech Support

What can I ask and where?

All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides.

Join a Zoom drop-in for questions and support

• Hub specific: Mondays 16:00-17:00 Zoom link | Passcode 854386
• General Tech [quick questions]: Tuesdays 18:00-18:30 Zoom link
• General Tech [deeper dive]: Thursdays 18:30-19:30 Zoom link
  For Tues and Thurs: Meeting ID: 895 2855 8324 Passcode: 278766

If you are a Mattermost user you can ask questions in the channels listed below, otherwise email tech@rebellion.earth and your query will be relayed to the appropriate team.

• For help with The Hub, UK Cloud or UK Forums go to the Hub Help Desk channel.
• If your query relates to Action Network contact the Action Network Data Team Reception.
• For other technical enquiries go to Tech Reception

The XRUK Digital team provide maintenance and support forfor:

the

Hub,
• The Hub
• UK Cloud,Cloud
• UK Forums
and
• Mattermost
Mattermost,
• Action Network,Network
• GDPR & security,security
• Volunteer Website,Website
bespoke
• CRM
CRM design,
• extinctionrebellion.uk email accounts,accounts
• UK Vault [Bitwarden password manager],
• Events / Movement calendar,calendar
• Events / Actions map
and
• Local Group map.