Getting Tech Support

What can I ask and where?

All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides.

Join a Zoom drop-in for questions and support

Hub specific: Mondays 16:00-17:00 Zoom link | Passcode 854386
General Tech [quick questions]: Tuesdays 18:00-18:30 Zoom link
General Tech [deeper dive]: Thursdays 18:30-19:30 Zoom link
For Tues and Thurs: Meeting ID: 895 2855 8324 Passcode: 278766

If you are a Mattermost user you can ~~ask~~message questions in the channels listed below, otherwise email tech@rebellion.earth and your query will be relayed to the appropriate team.

For help with The Hub, UK Cloud or UK Forums go to the Hub Help Desk channel.
If your query relates to Action Network contact the Action Network Data Team Reception.
For other technical enquiries go to Tech Reception

The XRUK Digital team provide maintenance and tech support for:

The Hub
UK Cloud
UK Forums
Mattermost
Action Network
GDPR & Security
Volunteer Website
CRM [Customer Relationship Management]
extinctionrebellion.uk email accounts
UK Vault [Bitwarden password manager]
Events / Movement calendar
Events / Actions map
Local Group map