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Safeguarding Process
Safeguarding within Extinction Rebellion UK is held by the Safeguarding Lead, who takes responsibility for receiving concerns, holding each safeguarding case, and coordinating an appropriate response. The Safeguarding Lead manages the case process end-to-end, ...
Introduction to the Campaign
The XRUK Dirty Water team and BoycottWaterBills have teamed up to support the UK-wide sewerage (wastewater) bill boycott. Sign up to get email updates on this and other campaigns run by the XRUK Dirty Water. Why are we doing this? Pollution Raw sewage is being...
Step 1. Don’t Pay
For metered customers Stop automatically paying your bill. Visit your bank/online bank and cancel your water company’s direct debit or standing order. Your bills can now be paid individually, for example, set up your own standing order for just the water supp...
Step 2. Tell Them Why You Won’t Pay
Our three-step complaints process can guide you through a lower-risk process and gives all boycotters a collective basis to resist further consequences and push for more action to clean up our water! i) File a formal complaint to your water company Make a form...
Step 3. Join Your Local Boycott Group
Join the WhatsApp chats for your area to help with information sharing and support. DP4DW Community Announcement Channel Chats for each water company local boycott: Dwr Cymru Anglian Water Hafren Dyfrdwy Northumbrian Water Severn Trent South West Water ...
Step 4. Help build the boycott
The more of us who boycott, the more impactful and resilient we become. i) Share information about this campaign with friends You could email, whatsapp or use social media to spread the message. Some examples below: I just joined people boycotting the wastewa...
Important Information / FAQs
Can they shut off my water? No. Legally, water companies are not allowed to cut off most domestic households if they don’t pay their bills. They may take other action against you, as explained below. What do I do if my supplier or a debt collector contacts me ...
Template Letters
Making a complaint to your supplier Subject: Query and complaint regarding the accuracy of my bill To whom it may concern, After careful consideration, I have decided I can no longer pay for the sewerage charge/wastewater management part of my water bill. The...
Mattermost Boards
Introduction Mattermost Boards is a project management and task-tracking tool integrated directly into the Mattermost platform. Boards allows teams to organise tasks, define workflows, and collaborate on projects within a single, secure environment. If you'd l...
Managing New Volunteers & Recording Progress
Keeping track of applications It can quickly become confusing when you have a number of applications for your role ads. Storing their contacts details securely and within GDPR regulations can be a challenge. If more than one person in your team deals with new ...