Not receiving emails from XR ?

There may be a few reasons why this might happen and the fix is different for different cases.

Not recieving ANY emails from XR

Please check your junk email folder and if you find emails in there, do some or all of the following (email software is different, so a few options are listed here):

• move email to your inbox
• mark as 'not spam'
• add the senders email address to your contacts. For XRUK emails this is noreply@extinctionrebellion.uk

If this doesn't help, then please contact the Action Network Data Team, who can check to see if there is a problem with your subscription and may be able to help.

Problem when signing up for events or other forms

The first step is always to check your junk email. If there isn't anything in there, then one reason could be if you have got an Action Network account. You may have created an account years ago and forgotten, so this is how you check...

Log in to Action Network

Then check your settings

Click on the icon in very the top right of the screen

On the right of the screen is some information about 'Transactional Emails' - scroll down and check to see if you are opted-in or out.

If you have deliberately or accidentally opted-out, then click this button to opt-in again. This should fix your issues.