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Known Issues

Support

Known availableIssues with Tech and Digital Tools

Big Blue Button

1. Automatic closed caption creation not avilable on mobile

If you are presenting using Big Blue Button, and you want your words automatically transcribed to help your audience understand you then you have the option of enabling Automatic Transcription when you join the meeting. But this only works if you join from a PC Browser such as Chrome or Edge. It is not an option when you join from a mobile device using Android or Apple IOS.

UK Cloud

1. Renaming files and folders

04 September 2024. There is a known issue when trying to rename a file or folder using XRUK Cloud in a web browser. After clicking on the Techrename option the cursor is NOT in the filename and Datawhen shelfclicking

Youon the filename to rename it, the file just opens.
Workaround is to make sure the mouse does not move after clicking rename. The left/right arrow keys can getthen directbe support via email and Mattermost from the Digital Team.
This team also provides advice and consultancy on bigger projects.

Short presentation on howused to get technicalthe and data support.

Data Protection is very importantcursor to take time to learn about. If you’re collecting or using personal data, there are resources about GDPR to help you to understand what you need to do.

The Hub, Mattermost, Cloud and Forums

This book contains everything you need to know about these services, from what they are, to getting an account, using them effectively and more technical guidance for people who become 'group admins' or 'hub admins'

  • The Hub : holds information on XRUK groups, their purpose, members, roles and contacts.
  • Mattermost : Messaging platform connecting you to other rebels in XRUK and worldwide
  • The Cloud : secure document creation and storage
  • Forums : long-term, in-depth discussions
Action Network for XR
  • XRUK mailing system containing seperate 'email lists' for Nations & Regions, Local Groups, Campaigns, Volunteers, Talks and Training. All connected in one big 'network'.
Online tech tools
  • This provides guidance for other tech tools not coveredappear in the tworename booksbox. listedRename above.
    • the
file and then you MUST press ENTER.

Action Network

How1. Emoji's in the Drag and Dop Editor

04 September 2024. When creating an email in Action Network the Drag and Drop editor has a bug such that Emoji's are lost when the email is saved. The work around is to contribute touse the RebelVisual Toolkit/

    HTML
  • Howeditor.

    any individual or team can contribute content to the toolkit
  • Guidance for editors of the toolkit
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