Action Network for XR
XRUK's mailing system containing separate 'email lists' for Nations & Regions, Local Groups, Campaigns, Volunteers, Talks and Training, all connected in one big 'network'.
This book contains guidance for how to become an admin of a list, to send emails, how to sign up potential rebels to your list and more complex tasks too.
Start Here
Overview, training, admin access and contact details
Overview
What is Action Network? It is the tool that XRUK uses for sending emails out to the movement. It ...
Why use Action Network?
Why would a group choose to use XR's Action Network account, rather than alternatives such as Mai...
Training Request
Request training for yourself (or a small group) using this form We provide: A quick overview se...
Before Training Starts...
If you have requested the Focused 1hr basic training for your Local Group please read the followi...
Contact the Action Network Data Team
Get in touch Action Network Data Team Reception channel on Mattermost or email datateam@extinct...
Unsubscribe from your XR Email Lists
Requesting changes to your email list subscriptions Unsubscribe Search for the last XRUK email yo...
Admin access to email lists
Introduction Anyone wanting to be an admin of any Action Network list must adhere to current poli...
Adding Subscribers
How do subscribers join the email list?
XRUK List Pointing people to the UK website extinctionrebellion.uk is the very simplest way to ge...
Local Group Sign-ups
Action Network is the software system used for the XR UK’s email list. As the name suggests it re...
UK List Sign-ups
For big rebellions (e.g. in London) there are many opportunities for outreach and the usual ask i...
Can I move my existing email list to Action Network?
Your Existing Mailing List If you have been using mailing list management software, like MailChim...
Writing and Sending Emails on Action Network
Technical, style, content and accessibility advice. Plus automatic welcome emails.
Introduction to writing emails
Start here for a quick overview ...
Validate your reply-to email address
This is quick and easy thing to do and is very important because: to ensure more of your emails...
Write and send an email
Start a new email Go to the right hand side menu and pick 'Email' Next steps 1: Skip to step 2...
Targeting an email
Warning Message when targeting There is a new warning message on Action Network (as of 2024) that...
Tips for writing effective content
How to improve open rates and increase involvement from people subscribed to your list. Subject l...
Deliverability - making sure your email doesn't look like spam
Reading and acting on the advice below will reduce the number of emails getting caught by spam fi...
Formatting, readability and accessibility
Writing clear, readable emails for everyone and with focus on readers with visual impairments, dy...
Optimal layout tips for phones
Sending test emails to yourself and reading them on your phone, is the best way to experience how...
Inserting images into your Action Network e-mail
Including images can really help with reader engagement, but there are couple of things to keep i...
Automatic welcome email for your group
So, you’ve got your group up and running and people are signing up via the LGmap or the UK websit...
Buttons and hyperlinks
Note: In Action Network when adding either hyperlinks or buttons, you should always use full orig...
Reports and Viewing Activist Data
Information on how to access and collect data on rebels in the Action Network system
Create reports on Action Network
Creating reports in Action Network lets you see what data subscribers have provided, and what act...
Monitor your forms or events
You may want to learn more about forms and events before reading this page. Here are three ways t...
Monitor new subscribers with a weekly report
This report will pick up all new subscriptions to your email list. Click on 'Report' Give th...
View Activist Tags
View which tags have been added to a email list subscriber On the top menu - click People and f...
Events, Forms and Surveys
These are called 'actions' in Action Network jargon.
What are event and forms for?
Events and forms are called 'actions' on Action Network. Why use them? They are a way of getting ...
Creating a form
Forms are for collecting extra information or feedback from your list. E.g asking people if they...
Online events
Guidance below focuses on events that point to a zoom link. The zoom meeting link should be one t...
In-person events
The guidance for creating an in-person event is very similar to creating an online event - but in...
Surveys
Surveys were launched as a new feature from Action Network in 2024, they come under the 'action' ...
Page Wrappers
The default for any new event or form is for it to have Action Network branding at the top and th...
Useful fields and questions
All these questions are available to all groups using the the XRUK network When you use these que...
Advertising your event
URLs, adding preview graphics and tracking sign ups Links to use when advertising your event or f...
Pre-fill data in a form
This will only work with custom fields in your form (not core fields or action-only fields) If t...
Known Issues and Error Messages with Action Network
Sending to your full list is not best practice
This new warning message is documented on the Targeting an email page.
Email fails domain authentication
Error message seen, sometimes in conjunction with an email going in to junk email. 'This email h...
Action Network ID attached
Don't use links that you've copied out of other emails This is very important: links copied from ...
Photos not loading
Note : Protonmail seems to be the most sensitive to errors like this, so sending [test] emails to...
Telegram, Signal, WhatsApp join links
The very best thing to do to avoid glitches like the ones described below is to ALWAYS send yours...
Proton.me domain
Major problems using proton.me as the 'reply-to email' We are seeing very substantially reduced ...
Not receiving emails from XR?
There may be a few reasons why this might happen and the fix is different for different cases. No...
Advanced
Extra information for people wanting to dig a little deeper in to what Action Network is capable of.
Giving someone admin access
The following instructions are aimed at people who are already Admins (and have the permission le...
Using and exporting data
Occasionally, you may wish to use data outside of AN, for example, to make a list of phone number...
Merging or deleting a email list
You may wish to merge or delete an email list if: An email list was temporary (e.g. project that...
Installing DKIM, SPF and DMARC records
You only need to do this if you have your own domain. e.g. xrnottingham.org Setting this up helps...
Postcode searches
Adding UK list subscribers to Local Group lists There are many subscribers on the UK list who hav...
Custom field permission
In the XR Action Network system, it is possible to use forms to request information from rebels. ...
Further training resources
Action Network help pages You can browe the Action Network Knowledge Base for more guidance. Also...
Sending Attachments
You cannot attatch files to an Action Network email but you can store it on in an online drive li...
Refresh a form or event preview graphic
Telegram graphic preview refresh If a url has been shared previously the preview is cached and wi...