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What can I ask and where? All of us have difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question than to search through help guides. Join a weekly Tech Support drop-in for questions and support. We always try to match ...

The Digital Team can help with creating, changing or reconfiguring a Digital service. We have experts in analysis, design, software development, GDPR, non Digital software and project management of Digital systems. We can discuss your requirement and help you ...

Start a new email Go to the right hand side menu and pick 'Email' Next steps 1: Skip to step 2 if you've already changed your default settings 2: You should see the default XR template layout here (2022 Simple Email Layout) - if not contact the Action Netwo...

How to improve open rates and increase involvement from people subscribed to your list. Subject lines Write engaging subject lines to catch people's attention. This could be by that implying someone's participation is valuable and needed; pitching your event a...

Requesting changes to your XR Action Network email list subscriptions Unsubscribe Search for the last email you recieved - there will always be various ways to unsubscribe, you might have a pop up message at the top, you will always have a very small link at t...

In your browser, enter the URL https://kennebec-lon.krystal.uk:2096/ that was provided with your login details into the location bar.  You should see a screen like the one pictured below.  Note that many organisations use identical looking log-in screens, so ...

What is 'Plus-addressing'? If your group might benefit from separate addresses for different working groups or campaigns, this can be achieved by using something called 'plus addressing' which permits variations of your main email address to be sent to differe...

The most secure way to access your email account is by using the webmail interface via your browser (see this page).  This avoids mail being unnecessarily downloaded to your device which could be a problem should your device ever find itself in the wrong hands...

Forms are for collecting extra information or feedback from your list. E.g asking people if they are interested in certain ongoing activities like 'arts', 'action planning', 'social media support'. a general shout out for people with any time to spare (giving...

The guidance for creating an in-person event is very similar to creating an online event - but in step 2 you just need to give the physical location of the event. If you need help on this, please book time on our Training Request Form, or contact the Action...

The symbol above represents extinction. The circle signifies the planet, while the hourglass inside serves as a warning that time is rapidly running out for many species. Extinction Rebellion (XR) is a do-it-together movement. All our design and artwork can b...

If you're having difficulties or conflict in your local group, XR has a team that can support. But before conflict arises, its a really good idea for Local Groups to have a Group Agreement, to develop healthy ways of working together. This is part of our Regen...

If you have resources, templates, photos or guidance about actions that aren't already in this part of the Rebel Toolkit, then please do get in touch. You can send the content by email or via a google doc - any way you wish -and we'll weave it in to the Rebel ...

Warning Message when targeting There is a new warning message on Action Network (as of 2024) that looks like this: With smaller lists (less than 5000 subscribers) it's probably still ok to send to everyone on your list - just tick the box and proceed. But if ...

This new warning message is documented on the Targeting an email page.

Zoom Ensure Enhanced Encryption is enabled and NOT End-to-End Encryption otherwise some features won’t be available - Here's the list Ensure you have updated your Zoom account to the latest version. Then enable Automated CC before the event in Zoom Account...

Actions Strategy 2024 Intro Slide deck explaining the plan. This actions strategy was produced by the UK Actions Circle to support the wider XRUK Movement Strategy. It's all about empowering rebels in Local Groups and to bring more people into Nonviolent Dire...

There may be a few reasons why this might happen and the fix is different for different cases. Not receiving ANY emails from XR? Please check your junk email folder, and if you find emails in there do some or all of the following (email software is different, ...