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Introduction to the Campaign

Don't Pay for Dirty Water

The XRUK Dirty Water team and BoycottWaterBills have teamed up to support the UK-wide sewerage (wastewater) bill boycott. Sign up to get email updates on this and other campaigns run by the XRUK Dirty Water. Why are we doing this? Pollution Raw sewage is being...

Step 1. Don’t Pay

Don't Pay for Dirty Water

For metered customers Stop automatically paying your bill. Visit your bank/online bank and cancel your water company’s direct debit or standing order. Your bills can now be paid individually, for example, set up your own standing order for just the water supp...

Step 2. Tell Them Why You Won’t Pay

Don't Pay for Dirty Water

Our three-step complaints process can guide you through a lower-risk process and gives all boycotters a collective basis to resist further consequences and push for more action to clean up our water! i) File a formal complaint to your water company Make a form...

Step 3. Join Your Local Boycott Group

Don't Pay for Dirty Water

Join the WhatsApp chats for your area to help with information sharing and support. DP4DW Community Announcement Channel Chats for each water company local boycott: Dwr Cymru Anglian Water Hafren Dyfrdwy Northumbrian Water Severn Trent South West Water ...

Step 4. Help build the boycott

Don't Pay for Dirty Water

The more of us who boycott, the more impactful and resilient we become. i) Share information about this campaign with friends You could email, whatsapp or use social media to spread the message. Some examples below: I just joined people boycotting the wastewat...

Important Information / FAQs

Don't Pay for Dirty Water

Can they shut off my water? No. Legally, water companies are not allowed to cut off most domestic households if they don’t pay their bills. They may take other action against you, as explained below. What do I do if my supplier or a debt collector contacts me ...

Template Letters

Don't Pay for Dirty Water

Making a complaint to your supplier Use this template to complain to your supplier and to let them know that you are withhold payment for wastewater services Subject: [Water Company’s name] and water services to [your address] To whom it may concern, I write r...

Mattermost Boards

The Hub, Mattermost, Cloud and Forums Mattermost

Introduction Mattermost Boards is a project management and task-tracking tool integrated directly into the Mattermost platform. Boards allows teams to organise tasks, define workflows, and collaborate on projects within a single, secure environment. Mattermost...

Managing New Volunteers

Recruitment and Onboarding

Introduction It can quickly become confusing when you have a number of applications for your role ads. Storing their contacts details securely and within GDPR regulations can be a challenge. To help, we have a system on Mattermost using the built-in 'kanban-st...

Repression Research

Feedback and Learning

Background In December 2024, the Data Analytics and Insights and Pathways circles surveyed our mailing list in an anonymous, ethically approved, academically-rigorous study. This was aimed at understanding the experience, attitudes and barriers to participatio...

Benefits of Using Polis

Guide to Polis

Introduction Polis[1] is a powerful open-source platform for harnessing the wisdom of the crowd; this helps communities whether local, entire cities, states, or even countries find common ground on complex issues. It reveals hidden areas of agreement so decisi...

How to manage your work and stay accountable

SOS: making it work for you General SOS guidance

No one in XR UK is managed day to day. You have a mandate, which means real authority — and real accountability. Your team’s Internal Coordinator (IC) needs enough visibility of your work to coordinate across the team, offer support when you're stuck, and flag...

How to work with other teams

SOS: making it work for you General SOS guidance

When two (or more) teams need each other No team in XR UK works in complete isolation. Your mandates are interconnected, and your work often touches — or depends on — the work of another circle. When you notice that kind of dependency, it's worth exploring. It...

Movement Survey 2026

Feedback and Learning

Update: both surveys will close by end of 8th May 2026. A short survey developed by the 'Pathways' circle was sent out via the XRUK email list in April/May 2026. A second longer anonymous survey developed by the 'DAIC (Data Analytics and Insights) circle was a...

Welcome to Prepare for Action Training

Prepare for Action Training

Introduction Prepare for Action [PfA] training is essential for anyone who wants to stay safe whilst exercising their right to create change through peaceful civil disobedience. The training includes a mix of information, discussion and practice. By the end, y...

Post Training Information

Prepare for Action Training

Hello and Welcome! This page is for people who attended a Prepare for Action [PfA] workshop. Your facilitator will have given you the link to this page where you will find all of the information referred to during the video. Understanding Nonviolent Direct Act...

What Next?

Prepare for Action Training

Thinking about joining XR? If you want to know more about joining XR go to our Welcome to XR shelf. Where is my nearest group? If you are wondering what to do next you can find and contact your nearest Local Group or Community Group and join your nearest act...

Allies: Prepare for Action

Prepare for Action Training

This information is for you if you are part of an organisation or group allied to Extinction Rebellion [XR]. You are welcome to use this Prepare for Action [PfA] training video with your members, especially if you are planning to collaborate with us. It will h...