Start Here
List of online and digital services and support
The following information is available on the Tech Support shelf
The Hub, Mattermost, Cloud and Forums
- The Hub : holds information on XRUK groups, their purpose, members, roles and contacts.
- Mattermost : instant chat messaging
- The Cloud : secure document creation and storage
- Forums : long-term, in-depth discussions
Action Network for XR
- Email lists from XR UK, Nations & Regions, Local Groups, Campaigns, Volunteers, Talks and Training. All connected in one big 'network'
Online tech tools
- thisThis provides guidance for other tech tools not covered in the two books listed above
- How to unsubscribe or request a change to your personal details
- GDPR and Personal Data
- Online Behaviour Guide
- Comparison of messaging apps
General EnquiriesTech Reception- For help with The Hub, UK Forums or UK Cloud go to the Hub Help Desk channel.
Forless techncialquestions you could use theAny Question Answeredchannel.- If your query relates to Action Network contact the Action Network Data Team Reception.
- Other technical Enquiries Tech Reception
- For Group Admins with a query about the circle you support use the Hub Group Admins channel.
- Guidance written specifically for these roles can be found in chapters Group Admin Guides and/or Hub Admin Guides
Plus more info contained in this first book
What can I ask and where?
The Digital Team is here to help All of us find difficulties in remembering exactly how to do things and sometimes it's quicker to ask a question search through help guides.
If you are already a user of Mattermost you can ask questions in the channels listed below, otherwise contact tech@rebellion.earth and your query will be relayed to the appropriate team.
Consultancy
The Digital Team can help with creating, changing or reconfiguring a Digital service. We have experts in analysis, design, software development, GDPR, non Digital software and project management of Digital systems. We can discuss your requirement and help you to avoid developing something that we could have done for you or is not GDPR compliant or already exists.