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Communicating with your Group

To be successful, you need great lines of communication with your group and supporters.

You should also have a set of comms channels appropriate for different audiences. This will vary from group to group, but the following is typical:

  • An email account, so you can communicate with people and other orgs by email without using your personal account
  • An email list, for one-way comms with your group and supporters.
  • A messaging app for two-way comms with other organisers, e.g. Mattermost or Signal
  • A messaging app for one-way ("broadcast") comms with your group and supporters (useful for larger groups)
  • You might use the "events" feature of Facebook to communicate upcoming actions, trainings, and meetings
  • Documents, for sharing detailed information

Your comms will be busiest when you're organising an action. There's more detailed guidance in this page of the Action Planning book.

In addition to the above comms channels, if you have "sub groups" (maybe you're organising a nation/region or community group) then you should have a network of reps from each group in a shared chat and, when appropriate, a regular meeting.

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