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Guide to A&LS Back Office for BO volunteers

Note: This document supersedes the document known as the Step-by-Step Guide [sometimes referred to as The Back Office Bible].
It has been written on behalf of the Back Office operated by A&LS, formerly known as ‘Central Back Office’. Regional Back Offices may operate in slightly different ways: please refer to their specific documentation.

There is a separate guide for BOCs (Back Office Coordinators) that we hope will also be moved to the Toolkit.

Most recent content update: 26 March 2022